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ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.
Any organization who wants to improve in terms of management, operations etc. need a Quality Management System. At the same time it is also necessity, as most of the National / international organizations want ISO 9001:2015 companies as their Supplier. More over ISO 9001 certification put you on same platform with other big companies of world in terms of Quality.
Introduction of Risk & Opportunity Management
Reinforces use of the management system as a governance toll and will help identify business opportunities that contribute to bottom line improvements.
Bringing Quality and Continuous Improvement into the heart of your business
The revised standard will ensure that quality management is now completely integrated and aligned with the business strategies of your organization.
Leadership
Greater involvement in the management system by the leadership team will ensure the whole organization will be motivated towards the organizations goals and objectives.
An Integrated Approach
With the new structure applicable to all new ISO management systems standards it will be much easier to implement multiple, integrated management systems.